Patient Accounts are handled by Gonzales Healthcare Systems Business Office which is located at 1110 Sarah DeWitt Drive, across from the rear entrance to the hospital. To make a payment in person, or inquire about your patient account, please go to the information desk / switchboard in the hospital’s main lobby. The Business Office is open from 8:00 a.m. to 5:00 p.m. In addition, patient account representatives are available to assist by phone at (830) 672-7581, Monday through Friday from 8:00 a.m. to 5:00 p.m.
Payments can be made at the information desk by cash, check, or credit/debit card. We accept VISA, Discover, MasterCard, and American Express. In addition, payments can be made with our On-Line Bill Pay.
Our team works to ensure that your claims are submitted to the appropriate payers. We pride ourselves on our customer service and are eager to help you with any questions you may have about your account(s).
At Gonzales Healthcare System, our goal is to provide patients with high-quality care and a positive hospital experience, from registration through discharge. We know that understanding billing and insurance may be overwhelming at times. On these pages, you will find information about billing, insurance, financial assistance and online bill payment.